Shipping policy
Shipping Policy
At Stella Ivy Boutique, we strive to ensure your orders are delivered quickly and efficiently. Below are the details of our shipping process:
Processing Time
- All in-stock orders are processed within 1-3 business days.
- Orders placed on weekends/holidays will begin processing the next business day.
Shipping Rates & Delivery
- Standard Shipping: $6 (3-7 business days)
- Free Shipping: Available on orders over $100 (standard shipping only).
Shipping timelines are estimates and may vary due to carrier delays beyond our control.
Local Pickup
- Free local pickup is available at:
Stella Ivy Boutique
2894 May Blvd, Suite 101, Southaven, MS 38672 - Orders will be ready for pickup within 1-2 business days, and you’ll receive a notification when your order is ready.
- If you need it quicker, email or call us. We will do everything we can to make it happen.
Order Tracking
- Once your order ships, a confirmation email with tracking details will be sent to you.
- Please allow up to 24 hours for tracking information to update.
Lost, Stolen, or Delayed Packages
- Stella Ivy Boutique is not responsible for lost, stolen, or delayed packages once they leave our facility. If an issue arises, please contact the shipping carrier with your tracking information. We are happy to assist with filing claims if needed.
International Shipping
- Currently, we do not offer international shipping. Stay tuned for updates!
Contact Us
For any shipping inquiries, please contact us at:
📞 Phone:(662) 510-8282
✉️ Email: hello@shopstellaivy.com
Thank you for shopping with us!